Best Practices, Business

JIRA Workflow for software development and quality analyst (QA) teams

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Jira is a proprietary issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions. It is used by over 25,000 customers in 122 countries around the globe. JIRA Workflow is one of the administrative utility for JIRA administrators for managing their task hierarchy.

This blog is to specifically help JIRA based organisations to manage their workflow mechanism to achieve a matured and structured project tracking and management system.

 NOTE: If you are reading this blog, then it is assumed that you have knowledge about what JIRA does and why it is used. The context is to help the software development and quality analyst (QA) teams to start functioning on the core system rather than drawing their workflow which is sought of standardised across the companies. 

jira-workflow-for-software-development-and-quality-analyst-qa-teams

From Transition To
OPEN
Complete Requirements
 → DEV READY
Close Issue
 → CLOSED
DEV READY
Start Progress
 → IN PROGRESS
Missing Tech Requirements
 → NEED TECH SPEC
Close Issue
 → CLOSED
IN PROGRESS
Development is Complete
 → DEV COMPLETE
Task Completed
 → DONE
Freeze Issue
 → FROZEN
DEV COMPLETE
Code Review is In Progress
 → IN REVIEW
IN REVIEW
For Testing
 → READY FOR QA
READY FOR QA
In Testing
 → QA TESTING IN PROGRESS
Disabled Feature
 → OPEN
QA TESTING IN PROGRESS
Encountered Bugs / Errors
 → QA TESTING FAILED
No Bugs / Errors
 → QA TESTING PASSED
QA TESTING FAILED
Start Progress
 → IN PROGRESS
QA TESTING PASSED
Deployed to Production
 → RESOLVED
RESOLVED
Verified to Production
 → RELEASED
Reopen Issue
 → REOPENED
RELEASED
Reopen Issue
 → REOPENED
Close Issue
 → CLOSED
CLOSED
Reopen Issue
 → REOPENED
REOPENED
Close Issue
 → CLOSED
Start Progress
 → IN PROGRESS
DONE There are no transitions out of this status
NEED TECH SPEC
Completed Tech Requirements
 → DEV READY
FROZEN
Unfreeze Issue
 → IN PROGRESS
The above workflow is simplified yet a fully managed for every simple software development and quality analyst (QA) team.

Importing workflow into JIRA

  1. Click on the Workflows section in the left-hand panel.
  2. Select Import > Import Workflow.
  3. Select a workflow from your computer to upload, and then click Next.
  4. JIRA automatically generates a workflow name, but you can change this if you like. Click Next.
  5. Next, you are presented with a screen that details your workflow statuses, as shown below. You can map the steps of the workflow to your existing workflow statuses or create new statuses at this point. When you are finished, click Next to continue.
  6. You will be presented with a screen that presents a summary of the workflow changes, as shown below. Click Import at the bottom of this screen to accept these changes and import the workflow.
  7. Your workflow is imported and you are presented with a screen with additional configuration details. Click Done to exit this process.

Conclusion

An industry acceptable JIRA workflow is ready for your team to work with a standard process.

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